Information about Counseling Center Services

Confidentiality, privacy, and trust are essential components of a successful therapeutic relationship*. There are both ethical standards and state and federal laws pertaining to confidentiality, which prevent Counseling Center staff from sharing information about a student’s treatment without the student’s written consent. If a student is 18 years of age or older, we cannot acknowledge to any outside parties (parents, family members, professors, etc.) whether the student has been seen at our Center or any details about their treatment unless permission to do so has been provided by the student. 

For students under 18 years of age, Counseling Center staff will reach out to guardians for consent for care when appropriate. 

Please also note that Counseling Center staff are not able to initiate contact with students – students must contact the Counseling Center in order to request services. 

If you have concerns about a student, you may choose to contact the Counseling Center to share information. If permission has not been provided by the student, the Counseling Center staff can receive any information from you but will be unable to acknowledge knowing the student or any details about the student’s involvement with the Center. Urgent consultations with a Crisis Care therapist are available by calling the main line (949-824-6457) to discuss your concerns during office hours. If you have an immediate concern for the student or anyone else’s safety, we recommend calling 911. 

*There are times when confidentiality will be breached in cases related to danger to self, danger to others, and any child, dependent adult, or elder abuse, or sexual exploitation.