For Life Threatening Emergencies or for Crisis Care needs 24/7:
Call (949) 824-6457 and select Option # 2. You will be transferred to a crisis support line
Crisis Text Line
Text “Home” to 741741
Call National Suicide Prevention Line at
Call UCI Campus Police at
Go to your nearest Emergency Room
SHIP outside of California
Off-Campus Referrals for Students with SHIP
Currently Living OUT-OF-STATE or OUTSIDE of the U.S.
1. Do you have a hard copy of your SHIP ID card or do you have your SHIP Insurance Card downloaded on your phone?
- Please note that your SHIP insurance is Anthem Blue Cross PPO.
- From your mobile device or tablet: Go to App Store or Google Play and download the “StudentHealth” app. Register and view your electronic insurance card.
- If you need to download a copy of your SHIP insurance card, visit here for instructions.
2. Find therapy (and/or psychiatry referrals):
- Set up an account with The Shrink Space: https://uci.theshrinkspace.com/
- Please note you will have to create a login with an email address to access the full functionality of the directory. Once logged in to The Shrink Space and you’re on the search results page, set the drop-down menu “In Network Insurance” to “Anthem” and make sure to select “APPLY” at the bottom right of the drop-down menu to accurately filter results. This will refine the results to only show you those therapists that are in-network with your SHIP plan, which is an Anthem Blue Cross PPO plan.
- Visit the following web page to view the informational flyer: https://shc.uci.edu/sites/default/files/UC-SHIP-global-core-flyer.pdf
- Visit https://www.bcbs.com/
- Click on “find a doctor”
- Choose between the US or international, then follow instructions from there.
3. Call or Message the therapists directly:
The following is a phone script you can use as a guide if you need to message or leave a voicemail when contacting a therapist:
Hi, my name is _______.
I would like to start therapy with you to work on ______.
I am a student from UCI and have Anthem Blue Cross PPO insurance (your SHIP insurance).
I am available ______ (Days/Times of day).
My phone number is _______[repeat number twice] and I will be awaiting your call back within the week.
When the therapists call you back, you want to verify:
- They still accept Anthem Blue Cross PPO IN-NETWORK (if they speak of a ‘superbill’ or being ‘out-of-network’ this will cost a lot more money).
- If they are providing teletherapy and/or in person services
- Their specialties and if it’s a match with your needs
- Their schedule and availability
- You can schedule directly with them or let them know you’ll call them back if you’re unsure.
- When you schedule an appointment, obtain their address – including fax number if they have one – for step 4.
4. Once you have an appointment scheduled, you need to contact the UCI Student Health Center Insurance Office to request a referral to the provider you’ve selected.
- You can call them at 949-824-2388 or you can email them at firstname.lastname@example.org. Please note that email is not secure or confidential.
- You will need to provide them with the name, address, phone number, and fax number (if they have one) of the therapist you are going to see. The Insurance Office will then send a referral to the therapist on your behalf.
- Please try and contact the Student Health Center for the referral one week PRIOR to your first appointment, if possible.
5. During your first in-person appointment expect there to be some intake paperwork
(or the therapist may send it to you ahead of time).
Things to Remember:
- There is NO copay for outpatient mental health services with SHIP for the 2021/2022 school year.
- Please make sure your voicemail box is setup and you’re able to retrieve messages.
- Email communication is not confidential. Making a phone call or using secure message via The Shrink Space or the health portal is a better way to protect your confidentiality.
- Please note if you want to try a different provider, you will need to contact the UCI Student Health Center Insurance Office again prior to seeing a second provider and complete a new referral. Each provider requires a separate referral form.
- If you are outside California and need urgent mental health support, please go to
(Allow the website a few minutes to load, and then you can search for crisis numbers by your state.)
Are you struggling with your relationship with food? In honor of National Eating Disorders Awareness Week that occurs Feb. 21st- Feb. 27th here are 7 tips that will help you improve your relationship with food:
1. Be aware that there are NO “good” foods and “bad” foods. All foods provide nutrition and sustenance to the body and our bodies need protein, carbohydrate, fiber, and even sugar and fat to survive. All foods are good if you eat a variety of foods to get all of the nutrients that you need in moderation….
It is getting closer to the holiday break and the end is in sight! Soon we will be with family and friends and getting some much-needed relaxation after the start to the quarter! Phew!
While this time can be something to look forward to, it is important to still be aware of caring for your mental health. Here are some things to consider as we reach the end of the year!
It is natural to feel stress, anxiety, grief, and worry during and after an emergency like the COVID-19 pandemic and continued concerns around anti-Black and anti-Asian violence and discrimination. Everyone reacts differently, and your own feelings will change over time. Notice and accept how you feel. Taking care of your emotional health during an emergency will help you think clearly and react to the urgent needs to protect yourself and your loved ones. Self-care during an emergency will help your long-term healing.