Crisis Care
For Life Threatening Emergencies:
Call 911
Or go to your nearest Emergency Room
_________________________________
For other crisis needs 24/7:
- Call UCI Counseling Center at (949) 824-6457
♦ Or 1-866-817-9842
♦ Text “Home” to 741741
- Call or text 9-8-8 Suicide and Crisis Lifeline at 9-8-8
- Call UCI Campus Police at
(949) 824-5223
Aftermath of a Tragedy in the Classroom
When tragedy strikes, faculty often look for ways to talk to their students about the issue. Faculty members may find the following strategies helpful when discussing the subject in their classes.
- Make time in class to talk and process the event (s) as a group: Consider providing an opportunity at the beginning of a class period to talk. Often, a short time period is more effective than a whole class period. This allows a space for students to acknowledge that students may be reacting to a recent event (s), without pressuring them to speak. Introduce the opportunity by briefly acknowledging the tragic event (s) and suggesting that it may be helpful for students to share personal reactions.
- Have students discuss “facts” first, then shift to emotions: Often the discussion starts with students asking questions about what actually happened and debating some details. People are more comfortable discussing “facts” than feelings, so it’s best to allow this exchange for a brief period of time. After facts have been exchanged, you can try to shift the discussion toward sharing personal and emotional reactions.
- Offer students an opportunity to share emotional, personal responses: You might say something like: “It can be helpful to share your own emotions about what you experienced and hear how others are responding. By doing so, it doesn’t change the reality, but it can lessen feelings of loneliness that sometimes accompany stressful events.”
- Each person has a different way of dealing with a tragedy (can be culturally influenced): Remember to respect these individual and cultural differences. Some students will be more vocal or expressive than others with their feelings and thoughts. Everyone is affected differently and reacts differently.
- Blaming as a way to cope: When people are upset, they often look for someone to blame. Essentially, this is a displacement of anger. It is a way of coping. The idea is that if someone did something wrong, future tragedies can be avoided by doing things “right.” If the discussion gets stuck with blaming, it might be useful to say: “We have been focusing on our sense of anger and blame, and that’s not unusual. It might be useful to talk about our fears.”
- Looking for answers and asking “why” is normal for people. An explanation for why the tragedy occurred is part of the process: By understanding, we seek to reassure ourselves that a similar event could be prevented in the future. It is very challenging to understand unthinkable events. By their very nature, tragedies are especially difficult to explain.
- Reach out to students who appear to be reacting in unhealthy ways: Some examples include isolating themselves too much, using alcohol excessively, or experience a change in academic performance (not attending classes; studying or working excessively in uncharacteristic ways).
- If helpful and appropriate, find ways to memorialize the loss: After the initial shock has worn off, it may be helpful to find a way of honoring and remembering the person (s) in a way that is tangible and meaningful to the group.
- Make accommodations as needed, for you and for the students: Many who are directly affected by the tragedy may need temporary accommodations in their workload, in their living arrangements, in their own self-expectations. It is normal for people not to be able to function at their full capacity when trying to deal with an emotional situation. This is the time to be flexible. Help get students connected to the appropriate resources on campus.
- Thank students for sharing their experiences, and remind them of available resources on campus: In ending the discussion, it is useful to comment that people cope in a variety of ways. If a student would benefit from a one-on-one discussion, you can encourage them to make use of campus resources such as the UCI Counseling Center, CARE office, Disability Services Center, Campus Social Work, and Center for Student Wellness and Health Promotion.
- Give yourself time to reflect: Remember that you also have thoughts and feelings about what has and is occurring, and these should be taken seriously, not only for yourself, but also for the sake of the students with whom you may be working. Some people find it helpful to write down or talk out their thoughts and feelings. Remember that faculty and staff have access to EAP resources: http://www.wellness.uci.edu/programs/eapresources.html and Faculty and Staff Support Services: https://whcs.uci.edu/faculty-staff-support-services
- Come back to the feelings as a group at a later time: It is important to acknowledge the adjustments people have made. Just because everything seems to be back to normal does not mean that everyone has finished having feelings about the tragedy.
**Adapted from PSYCHOLOGICAL FIRST AID GUIDE for Ohio’s Colleges and Universities